Online Jyotish Course (“we,” “our,” or “us”) is a brand operated by Kudwal Gems, based in Ajmer, Rajasthan, India. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our courses, or access our online learning portal.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Mobile number
- Email address
- Billing address and other details required to process your order
Account Information
- Login credentials and account details
- Course enrolment and access information
- Learning progress and course activity
Payment Information
Payments may be processed through third-party payment service providers. We may receive transaction references, payment status, and related details necessary to manage your order. We do not intend to store complete payment card details or sensitive banking credentials on our own systems.
Technical Information
When you visit our website, certain technical information may be collected, such as your IP address, browser type, device information, and website usage data, subject to the technologies and services we use.
2. How We Use Your Information
We may use your information to:
- Process course purchases and payments.
- Create and manage your learning portal account.
- Provide access to purchased courses and learning materials.
- Send order confirmations, login information, and important service updates.
- Respond to customer support requests.
- Maintain website security and prevent fraud or unauthorised access.
- Improve our website, courses, and user experience.
- Comply with applicable legal and regulatory requirements.
3. Online Courses and Learning Portal
Our courses may include text-based lessons, video content, and other digital learning materials.
Access to the online learning portal is generally valid for one year from the applicable activation or enrolment date, unless a different validity period is expressly stated in the relevant offer.
We may process information about your enrolment, account activity, and course progress to provide and administer your learning experience.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain sessions, support website functionality, improve performance, understand website usage, and enhance security.
You can manage or disable cookies through your browser settings. However, some website features may not function properly if certain cookies are disabled.
5. Sharing of Information
We do not sell your personal information to third parties.
We may share relevant information with trusted third parties when necessary to operate our services, including:
- Payment gateways and payment service providers.
- Website hosting, security, and technical service providers.
- Learning management system (LMS) providers.
- Communication and customer support service providers.
- Government authorities or other parties when required by applicable law.
Such sharing will be limited to what is reasonably necessary for the relevant purpose, subject to applicable legal requirements.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain transaction and business records, resolve disputes, enforce our agreements, and meet applicable legal requirements.
When information is no longer required, we may delete or securely dispose of it, subject to applicable law and legitimate record-retention requirements.
8. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information.
You may also contact us with questions about how your information is used or to raise a privacy-related concern.
Some information may need to be retained where required by law or necessary for legitimate business purposes.
To submit a privacy request, please contact us using the details provided below.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services. These services may have their own privacy policies and practices.
We are not responsible for the privacy practices of independent third-party websites. We encourage you to review their privacy policies before providing personal information.
10. Children's Privacy
Our services are not intended to be used by children who are legally ineligible to independently enter into the relevant transactions.
Where required by applicable law, we will obtain appropriate parental or guardian consent before processing a child's personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws.
Any revised version will be published on this page with an updated effective date. Your continued use of our services after the revised policy becomes effective will be subject to the updated policy, to the extent permitted by law.
12. Contact Information
For questions, requests, or complaints regarding this Privacy Policy, please contact us:
Brand Name: Online Jyotish Course
Registered Firm Name: Kudwal Gems
Mobile: +91 77372 85103
Email: onlinejyotishcourse@gmail.com
Address: Lane No. 3, New Govind Nagar, Ajmer – 305001, Rajasthan, India.
This Privacy Policy is intended to be interpreted in accordance with the applicable laws of India.